Insurance Company saves $7,200/mo (46%)

Company had their over 40 branches  with a different provider for many years.  Service was good, but they had no visibility over their calls and handling patterns due to limited reporting and convoluted setup.

Not only did they realize significant and immediate savings, they gain visibility over their phone activity that allowed them to restructure and right staff their staff. 

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Medical Office increases revenue 11% with VoizGenie

Company had a 32% missed-call rate and staffing limitations to, both, improve answering rates or handle call-backs.

VoizGenie allowed the company to visualize and prioritize new appointment calls to an offshore team.  The result was a 7% increase in new patient conversion rate which, through repeat visits yielded 11% sales growth

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Doctor's Office saves $4,300/mo in After-Hour vendor charges

Office traditionally had a high volume of night and weekend calls which were handled by the After Hours vendor.  Patient satisfaction was low as they expected service when phone was answered yet agents could only take a message.

VoizGenie’s smart AI Agent, was able to take the messages, and prioritize them for prompt response.  Patient’s were delighted and company saved $$.

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